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Questions, comments, concerns? Contact us here. Go to a site that wants to use your camera and mic. If this does not work, we'd suggest trying to record with the Loom desktop app. In the top-left corner of the Mac Desktop, click Apple menu then select System Preferences. You can manually set up access by following these steps. Check Chrome Settings Permission for Chrome browser to use your camera. Without these permissions in place, your Mac may show a spinning wheel in Teams. Chrome will ask permission to use your camera and microphone. You should now be able to record successfully. That means Teams cannot access the camera and microphone and cannot screen share. Select your preferred microphone and hit Start Recording. From the menu that appears, click either the microphone or camera, then from the drop-down menu, select Allow or Block, then click the X to save your.This should now display with your microphone names correctly. Re-launch your Loom extension and choose your microphone source under Recording Settings.Click 'Allow' as per below, then exit the Loom extension. You should now see a pop-up asking if Loom can ' Use your microphone'.
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Open your Video Library, then launch the Loom extension by clicking the Loom icon in your address bar.Restart your Chrome browser, then re-open Chrome microphone settings ( chrome://settings/content/microphone) and toggle back on 'Ask before accessing', as shown below.Open your Chrome microphone settings (chrome://settings/content/microphone) from the Chrome browser and enable your setting as per below:Ģ) Toggle 'Ask before accessing' to blocked.ģ) Clear the list of websites under 'Allow' by clicking the trash icon next to each website.Under your Recording Settings, your mics are labeled: 'Microphone 1' 'Microphone 2' 'Microphone 3', Select Allow in the Camera or Microphone dropdown menu.Recording made via the Loom Chrome extension does not have sound despite your microphone being selected and enabled. On your Mac, choose System Preferences, click Security & Privacy, then click Privacy.If you're experiencing issues with the Loom extension not capturing your microphone audio when recording with the Loom Chrome extension, please follow the below troubleshooting steps. Is your video missing audio? Try these fixes.
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